how do I measure my windows correctly?
what types of blinds do you sell?
We sell three types of roller blinds – block-out, thermal and sunscreen, as well as vertical blinds, 50mm wooden
I have a problem with my blind - what do I do?
do you offer a measure and quote service?
We offer a no obligation measure and quote service to all customers living in the Auckland and Hamilton region. We also have agents in the Wellington and Christchurch regions who can provide you with a no obligation measure and quote. For customers who are happy to
I’m not in Auckland so how do I obtain a quote?
what are your courier charges?
We offer a low cost courier service for ALL our customers, no matter where in New Zealand. Our courier charges are as follows:
- Auckland region : $6.50 per blind
- Remainder of the North Island: $12.50 per blind for the first three blinds, then $6.00 per blind thereafter
- South Island: $15.00 per blind for the first three blinds, then $7.50 per blind thereafter
- If you have a blind over 2.4m in length there is a minimum charge of $50 per order as we have to send your order by truck
- If you live in a rural area there is a minimum charge of $50 as most of these orders also have to go by truck
Please ensure that your blinds are delivered to you in good condition before signing for them. If your blinds have been damaged in transit you must notify us within 48 hours of delivery, otherwise we will not be held responsible.
Any courier charges must be paid in full at the time of order. We will notify you on the day of despatch and include a tracking number so that you are able to trace your order.
what is our price guarantee?
Our team has many years experience in the industry and offer the best advice and customer service; not to mention the best prices – if you receive a cheaper quote for the same product, then we guarantee to beat it !
are they easy to install?
do you offer a warranty?
Yes, our blinds come with a five-year warranty on fabrics and a three-year warranty on parts and workmanship (some conditions apply). For full details please refer to our warranty page.
how do I obtain colour samples?
what colours are available for the chain, controls and bottom rail?
For the bottom rail, we have a choice of either oval or flat profile available in black, white, cream and silver. The control unit comes in either black, white, cream or grey, and the chains are available in black, white, cream or chrome.
what width can the blinds be?
In most cases, we are able to make roller blinds up to 2970mm in width,
how long does it take to receive my blinds after I place an order?
Our approximate completion timeframe is within 10 – 15 working days from the date that your order is placed and/or payment is received. For all freight and pick-up orders, full payment is required before we can process the order. For all installation orders, we require a 50% deposit before we can process the order.
how can I pay for my blinds?
Payment can be made by cash, cheque, credit card or direct credit. EFTPOS payment is also available with our Auckland installer.
do you have a showroom where I can view samples?
what is the best product for a humid bathroom area?
why buy custom made blinds when I can buy readymade blinds?
Firstly, what are readymade blinds? Typically, a readymade blind is manufactured in Asia, in a limited range of sizes. These are then shipped to NZ and either sold in DIY chain stores or sent to a reseller who may then cut them down to size to fit your window.
Readymade blinds are also generally of inferior quality which means the product either cannot stand up to daily wear and tear so it eventually breaks, or the colours fade leaving them with washed out looking blinds. Many of these blinds use cheap components which will warp, discolour and eventually fall apart before your very eyes! Parts are hard to source or cannot be sourced at all. If the blind
Another key issue with readymade blinds is of course that they actually don’t fit very well. An ill-fitting blind may have a gap around the blind letting in
• In the case of
• In the case of roller blinds – possible fraying of material due to sub-standard cutting techniques.
Although readymade blinds are cheaper than custom made blinds, in our experience cut-down readymade blinds are often no cheaper than custom made blinds and there is often little to no after sales service.
Custom blinds are guaranteed to meet the needs and preferences of every homeowner. Every single unit that
100% kiwi owned & operated
Proudly located at the business capital of the country Auckland, we provide blinds nationwide in New Zealand servicing residential and commercial customers.
New Zealand wide shipping
We ship our window blinds throughout New Zealand from our Auckland manufacturing facility.
best price guarantee
We guarantee not to be beaten on price. If you find a better price for the same product then we will beat it. You will receive quality custom blinds made specifically to your requirements for the best price.