warranty

As blind manufacturers, we’re dedicated to producing top quality blinds and standing behind them. The foundation of customer trust and the growth of our company ultimately lies in the quality of our products and the customer service that backs that up.  We work extremely hard to produce top quality products at an affordable price and have invested in considerable product development so that we can deliver quality blinds in confidence to you.

We therefore guarantee our blinds against defects in workmanship and materials.

Mr blinds provides a 5-year warranty on all fabrics and a 3-year warranty on all other components and workmanship with the following exceptions:

we stand behind the quality of our materials and workmanship 100%

warranty validity
  • This warranty is only valid if the blinds have been fully paid for;
  • This warranty is not transferable;
  • The customer must present mr blinds with proof of purchase for the warranty claim to be valid.
warranty exceptions
The warranty does not cover:
  • Fraying of the fabric as a result of improper use e.g. the user allowing a roller blind chain to rub on the fabric when raising or lowering the blind;
  •  Fraying of cords as a result of improper use e.g. fraying of venetian blind cords resulting from blinds being raised on a regular basis;
  • Misuse, incorrect installation or accidental damage of the blinds by the user;
  • Variations in wood grain, wood stain or paint;
  • Normal wear and tear;
  • Slight colour fabric shade and texture variations that may occur from batch to batch of materials that are used to manufacture blinds;
  • Failure on the part of the customer to properly maintain the blinds;
  • Blinds that are outside our standard maximum sizing;
  • Wooden venetian blinds installed in damp areas.
warranty claim requirements
  • Any blinds for which there is a warranty claim must be returned to mr blinds at the customer’s cost;
  • Mr binds may replace components or fabrics with new components or fabrics, and the customer accepts that new components or fabrics may differ (both visually and in terms of function) to those originally purchased by the customer.

100% kiwi owned & operated

Proudly located at the business capital of the country Auckland, we provide blinds nationwide in New Zealand servicing residential and commercial customers.

new zealand wide shipping

New Zealand wide shipping

We ship our window blinds throughout New Zealand from our Auckland manufacturing facility.

3 year warranty

five year warranty

Buy blinds with confidence as all blinds come with a 5 year warranty on fabrics, and a 3 year warranty on parts and workmanship.

easy installation

easy installation

All our blinds are easy to install and come with installation instructions, however, if you need further information regarding measuring or fitting your blinds then view our ‘how to’ page or contact us to find out how we can help.

free sample service

free sample service

From versatile dual roller blinds to our affordable vertical blind options, we're happy to send colour samples for all of our blinds anywhere in the country for FREE.

best price guarantee

best price guarantee

We guarantee not to be beaten on price. If you find a better price for the same product then we will beat it. You will receive quality custom blinds made specifically to your requirements for the best price.